Privacy Policy

Novalvia.com complies with the General Data Protection Regulation (GDPR) (EU) 2016/679.

We are transparent about how we collect, use, and store your personal data. This policy outlines the information we collect, why we collect it, and how we protect it.

At novalvia.com, we may collect the following information:

• Your first and last name
• Your email address
• Your shipping/billing address
• Your phone number
• Your browser, IP address, and device type
• Your navigation behavior on our website

We collect your contact information to process your orders and ensure accurate and timely delivery.

We collect technical data to improve our website’s performance, adapt it to your device, and enhance your overall experience.

We may share some data with third-party providers that help us operate our business. These providers only access the data necessary for their tasks.

• Payment processors use your name and card details to process payments
• Suppliers and logistics partners use your order details to prepare and ship your products
• Postal services use your name and address for delivery
• Email platforms use your email (if subscribed) to send updates or promotions

By continuing to use our website after reading this Privacy Policy, you consent to the collection and use of your data as described above.

If you disagree with any part of this policy, please discontinue your use of the site.

You may contact us at support@novalvia.com to:

• Request a copy of your personal data
• Request deletion of your data
• Withdraw any previously given consent

We apply appropriate security measures to protect your personal information against unauthorized access, loss, or misuse.

Thank you for trusting Novalvia!